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Insecurity and Reassurance in Confidential Talk: An Analysis of Selected Conversations in Zainab Alkali’s Invisible Borders

This article is published in AL-QALAM Journal of Languages and Literary Studies, Vol. 1, Issue 1, December 2025 (A Publication of the Department of English and Literature, Federal University Gusau, Zamfara State, Nigeria)

INSECURITY AND REASSURANCE IN CONFIDENTIAL TALK: AN ANALYSIS OF SELECTED CONVERSATIONS IN ZAINAB ALKALI’S INVISIBLE BORDERS

By

Racheal Musa Dada

Department of English, Faculty of Languages and Communication Studies

Ibrahim Badamasi Babangida University, Lapai, Niger State, Nigeria

Corresponding Author’s email: racheal@ibbu.edu.ng

Abstract

This study investigates how insecurity and reassurance are conversationally constructed in selected confidential exchanges between Safiya and Halima in Zaynab Alkali’s Invisible Borders. Drawing on the analytical framework of Conversation Analysis as developed by Sacks, Schegloff and Jefferson (1974), the study explores how turn-taking patterns, adjacency pairs, preference organization, repair sequences, and turn-eliciting cues shape the emotional dynamics of the interaction. The analysis reveals that Halima’s insecurity is subtly encoded in her minimal responses, hesitations, and ironic formulations, while Safiya’s reassuring stance emerges through supportive prompts, evaluative statements, and structurally preferred responses that guide the conversation toward emotional stability. The findings further show that confidentiality marked by Rabi’s exit from the interaction creates the discursive space in which vulnerability can be expressed and negotiated. Through fine-grained examination of the talk, the study demonstrates that insecurity and reassurance are not merely psychological states but collaborative achievements embedded within the micro-structure of conversational organization. The work underscores the value of Conversation Analysis for uncovering how speakers use ordinary linguistic practices to manage fear, reinforce solidarity, and navigate delicate social relationships within culturally situated contexts.

Keywords: Insecurity, Reassurance, Confidential talk, Conversational Analysis, Zainab Alkali

Introduction

Human communication is an inherently social and emotional process through which individuals negotiate meaning, identity, and belonging. Conversations not only transmit information but also reveal the inner emotional lives of speakers. Through talk, people express their anxieties, doubts, hopes, and assurances, thereby creating opportunities for emotional connection and understanding (Burleson, 2010; Heritage, 2011). In many societies, particularly in African contexts where oral traditions and communal values are deeply rooted, speech serves as a vehicle for both emotional and social sustenance. The spoken word carries not only the weight of meaning but also the rhythm of empathy and solidarity. Consequently, confidential conversations  held between trusted individuals are culturally significant as spaces for expressing vulnerability and seeking reassurance within interpersonal relationships. In African societies, communication is often relational and context-bound. It functions within a web of cultural expectations where harmony, respect, and mutual support are valued (Akindele & Adegbite, 2019). Within such settings, the act of speaking is inseparable from its social implications; one speaks not merely to inform but to reaffirm connection and preserve social equilibrium. Confidential talk, therefore, becomes a communicative ritual of emotional negotiation, where trust enables speakers to express feelings of insecurity or distress without fear of judgment. The listener, in turn, is culturally expected to offer empathy, advice, and reassurance. This interactive process reflects the African ethos of communal solidarity, where emotional burdens are shared rather than endured in isolation (Odebunmi, 2020).

Expressions of insecurity in talk are often triggered by social comparison, emotional threat, or perceived inadequacy. These may arise from gender relations, status disparities, or emotional rivalries that challenge an individual’s sense of self. According to Kumar (2023), insecurity often manifests linguistically as self-doubt, defensive speech, or hedging expressions, all of which signal a speaker’s emotional unease. In such situations, reassurance emerges as a form of verbal and affective support aimed at restoring confidence and relational balance. Reassuring responses such as affirmations, encouraging tone, or overlapping speech to halt negative self-talk help redefine the speaker’s perception of threat and rebuild emotional stability (Méndez-Guerrero & Camargo-Fernández, 2024).

Within African communicative practices, reassurance is not just a linguistic act but also a moral duty. Culturally, individuals are expected to maintain social harmony and emotional balance within their immediate networks. When a person voices insecurity, others are bound by social norms to respond in ways that affirm their worth and re-establish social cohesion. The performative nature of such reassurance aligns with Clark’s (1996) view of conversation as joint action, an activity in which speakers and listeners collaboratively achieve understanding and emotional alignment. In many Nigerian communities, particularly among women, confidential discussions serve as outlets for emotional relief, guidance, and support. These exchanges often occur within domestic, communal, or friendship settings, reflecting the deep-seated cultural belief that speech can heal, comfort, and restore.

Moreover, the structure of such private exchanges mirrors the emotional states of the participants. Pauses, tonal shifts, and repetitions frequently signal hesitation, fear, or the need for reassurance. As Hussein et al. (2023) observe, affective expressions in intimate conversations are embedded in linguistic cues that reveal empathy and solidarity. The interplay between the expression of fear and the act of reassurance, therefore, functions as a microcosm of human emotional dependency and cultural obligation. While insecurity foregrounds vulnerability and the need for affirmation, reassurance manifests as a supportive response that strengthens interpersonal trust and emotional well-being.

Zainab Alkali’s Invisible Borders exemplifies this communicative dynamic. The novel explores the invisible yet pervasive boundaries social, emotional, and cultural that shape women’s lives in a patriarchal society. Through the depiction of interpersonal exchanges among women, Alkali exposes the tensions of insecurity, jealousy, and fear, as well as the healing functions of empathy and reassurance. Conversations among characters such as Safiya and Halima, for instance, demonstrate how private talk functions as emotional therapy, where one speaker expresses vulnerability while another offers reassurance and moral support. These dialogues illustrate the subtle interplay of language, emotion, and power, showing how insecurity is mitigated through collaborative talk.

Ultimately, the dynamics of insecurity and reassurance in confidential conversations illuminate the role of language as a social instrument of healing and belonging. In African cultural contexts where spoken interaction is central to community life, talk becomes a tool for emotional restoration and the maintenance of interpersonal bonds. By examining these exchanges, one gains insight into how individuals navigate vulnerability and trust, and how communication reinforces the values of empathy, solidarity, and mutual understanding that are fundamental to African social life.   

Aim and objectives

The study aims to investigate how insecurity and reassurance are expressed, negotiated, and managed in the confidential dialogue between Safiya and Halima in Zaynab Alkali’s Invisible Borders, using conversational analysis as the framework and achieve the following objectives:

1.                  To analyze how Safiya expresses insecurity in her confidential conversation with Halima.

2.                  To examine the strategies Halima uses to provide reassurance and support in the dialogue.

 

Review of related literature

Studies on human communication increasingly emphasize the subtle emotional and relational work embedded in private conversations. Recent research has shown that talk serves not only as a means of transmitting information but also as a site where emotions, insecurities, and power relations are actively negotiated (Cheung et al., 2021; Méndez-Guerrero & Camargo-Fernández, 2024). Confidential talk, in particular, functions as a social space where speakers test trust, seek validation, and repair threatened identities. Within African communicative traditions, speech acts carry relational and moral weight; one’s words are often expected to sustain communal ties and emotional balance (Banjo, 2024). Thus, expressions of insecurity and reassurance are not merely psychological acts but culturally sanctioned ways of reaffirming belonging and solidarity.

In the African sociocultural setting, conversation reflects a deep sense of interdependence. As Okeke and van der Westhuizen (2020) note, professional and interpersonal talk in African contexts often prioritizes empathy, shared responsibility, and maintenance of social harmony. Within intimate female interactions, this empathy translates into supportive dialogue that preserves mutual respect and emotional safety. In literary depictions, such exchanges often dramatize the broader cultural expectation that women should mediate social tension through tact, restraint, and reassurance (Banjo, 2024). This reinforces the view that talk, especially between women functions as a moral and emotional negotiation, rather than simply an exchange of opinions or confessions.

Recent psychological and sociolinguistic findings confirm that self-disclosure, when handled in a supportive environment, promotes resilience and emotional regulation (Harvey & Boynton, 2021; Zhu et al., 2023). In African female narratives, self-disclosure typically arises within the boundaries of trust among kin, friends, or co-wives, where reassurance becomes both a linguistic and cultural duty. The listener’s role is not passive; as Parry et al. (2022) argue, reassurance involves active co-construction through empathy markers, prosodic alignment, and careful turn-taking. Such strategies are not universal but are adapted to the speech community’s norms. For instance, African women’s conversational style often blends direct emotional engagement with indirect politeness cues; producing what Akyirem et al. (2022) describe as “relational reassurance” a balancing act between honesty and harmony.

From a literary perspective, female dialogues provide a window into the psychological textures of characters who navigate social expectations while managing inner fears. In recent narrative studies, confidential talk between women have been analyzed as a form of “emotional labor” that reflects both vulnerability and agency (Carter et al., 2021). These dialogues illustrate the power of talk to rebuild confidence and reshape social realities through the smallest linguistic cues pauses, repetitions, intonation shifts, and silence. Méndez-Guerrero and Camargo-Fernández (2024) underscore the significance of silence in female conversations, interpreting it as an expression of empathy, restraint, or reflective support, rather than mere absence of speech. This insight deepens our appreciation of how reassurance operates through both words and their measured absence.

Furthermore, contemporary African scholarship highlights how reassurance in conversation functions as resistance to fragmentation in modern social life. Banjo (2024) observes that women’s confidential talk often restores a sense of continuity and communal care in contexts of emotional threat or competition. Reassurance, therefore, performs both a psychological and cultural function: it stabilizes identity and preserves relational balance. This is consistent with global interactional studies showing that emotional alignment and turn-taking symmetry are essential for the success of supportive talk (Skjuve et al., 2023; Seedhouse, 2024).

In summary, the literature reveals that insecurity and reassurance are deeply embedded in the cultural fabric of conversation. Whether studied through psychological resilience, linguistic sequence, or cultural symbolism, these acts highlight the interpersonal power of language. In African settings and literary representation alike, confidential talks is not just a private exchange but a ritual of empathy and trust, one that reaffirms the speaker’s place within a moral and emotional community.

Methodology

This study adopts a qualitative research design anchored in Conversational Analysis (CA). The aim is to investigate the structural and interactional organization of talk between two characters in a literary text. CA is particularly appropriate because it focuses on micro-level features of interaction such as turn-taking, adjacency pairs, repair mechanisms, and overlapping talk, which are central to understanding how insecurity and reassurance are constructed in dialogue. The data for the study is drawn from Zaynab Alkali’s novel Invisible Borders. Specifically, the focus is on the confidential conversation between Halima and Safia (pp. 128–129), insecurity and the selected excerpt is purposively chosen because it contains rich conversational features relevant to the study’s objectives

Statement of the Problem

In African societies, conversation often carries moral and relational functions that extend beyond the self (Banjo, 2024; Okeke & van der Westhuizen, 2020). Talk between women, for instance, is a culturally grounded act of solidarity, mediation, and emotional maintenance. Yet, in situations marked by rivalry, co-wife dynamics, or shifting gender expectations, such conversations can reveal hidden insecurities and attempts at emotional repair. The challenge, then, lies in understanding how reassurance operates linguistically and interactionally under these conditions how tone, turn-taking, silence, and lexical choices help participants manage fear, self-doubt, and competition while preserving harmony.

Despite Zaynab Alkali’s significant portrayal of interpersonal relationships and emotional resilience in Invisible Borders, little attention has been given to the micro-level structure of dialogue how insecurity and reassurance unfold within actual conversational turns. Previous literary analyses have largely focused on thematic or feminist readings of Alkali’s fiction, overlooking the interactional and linguistic mechanisms through which characters navigate vulnerability. This lack of micro-discursive attention limits our understanding of the pragmatic depth of her dialogues and their reflection of African communicative norms. Therefore, a close conversational analysis of selected exchanges in Invisible Borders becomes necessary to illuminate how insecurity is expressed and how reassurance is co-constructed within the boundaries of cultural and emotional trust.

Theoretical framework

Conversational Analysis (CA) is both a theory and a method for studying the structure and organization of talk-in-interaction. Developed by Harvey Sacks in the 1960s and further advanced by Emanuel Schegloff and Gail Jefferson (Sacks, Schegloff & Jefferson, 1974), CA is grounded in the principle that everyday conversation is systematically ordered and socially meaningful. The theoretical framework of CA seeks to explain how participants co-construct meaning through interactional practices that govern the production, sequencing, and interpretation of talk.

1. Turn-Taking System: At the core of CA lies the study of turn-taking, the process by which speakers alternate contributions in conversation. Sacks et al. (1974) argue that turn-taking is not random but governed by a set of rules that ensure smooth exchange.

·                     Turn Construction Unit (TCU): The basic unit of talk, which may be a word, phrase, clause, or sentence. A TCU signals a possible point where another speaker may take a turn.

·                     Turn Relevance Place (TRP): The point at which a TCU is complete, creating an opportunity for speaker change. Listeners anticipate TRPs and prepare to respond accordingly.

2. Adjacency Pairs: Conversation is also organized through adjacency pairs: paired utterances produced in sequence by different speakers, such as greeting–greeting, question–answer, or complaint–reassurance. These pairs form the building blocks of conversational coherence (Schegloff, 2007).

3. Preference Organization: Responses in adjacency pairs often reveal a “preference structure.” Certain types of responses (e.g., agreement, acceptance, reassurance) are socially preferred, while others (e.g., rejection, disagreement) are marked as dispreferred (Heritage, 1984).

4. Turn Eliciting Signals: Speakers employ signals such as questions, rising intonation, or verbal prompts to invite responses from others. These cues ensure interactional flow and participant involvement.

5. Overlapping Talk: Overlap occurs when two speakers talk simultaneously. Jefferson (1986) notes that overlap is not always disruptive; it can serve to show active involvement, agreement, or urgency. Overlaps thus form part of the natural rhythm of conversational interaction.

6. Repair Mechanisms: CA highlights the importance of repair, whereby speakers resolve problems in speaking, hearing, or understanding. Repair may involve self-correction or other-initiated clarification to maintain mutual comprehension (Schegloff, Jefferson & Sacks, 1977).

7. Opening and Closing Sequences: Conversations typically follow recognizable openings (greetings, topic initiation) and closings (leave-taking, summary remarks). Schegloff and Sacks (1973) argue that these sequences function to frame the interaction and negotiate entry and exit from talk.

.Data presentation and analysis.

 “ Thank you, Rabi, you can place the tray on the side table there,” she gestured the direction of Safia without looking at Rabi. Safia studied the girl closely, an understanding dawning on her, She turned to look at her friend and Halima nodded wordlessly to answer her unspoken question. As the door closed after Rabi , Safia exclaimed, “ You don’t mean it?”

“You see what I am up against? Beauty, manners and I tell you brains,” she complained.

“So?” Safia raised her eye eyebrows.

“Who can compete with that?”

“Look! There is no ground for competition. Just be in charge of your home. She may turn out to be a huge asset. See who has been serving us since I came. Is she educated?’

“Very educated,” Halima raised her eyebrows and twisted her lips.

“I know what that means.” Safia looked at her knowingly “Just how educated is very?”

“Diploma.”

“In what? Cooking?”

“Food Nutrition.”

“Wa a a oh!!?

1. Turn Construction Units (TCUs)

The extract is organized through short, emotionally charged TCUs that reveal the underlying tension about insecurity and confidential talk.

Halima’s initial directive of “Thank you, Rabi, you can place the tray…” functions as complete TCU made up of a polite preface and an instruction.
It marks her as the one exercising authority, while simultaneously showing the presence of a third-party participant whose presence constrains open talk.

Safia’s TCU: “You don’t mean it?”  is a minimal but complete unit that immediately probes for confidential information. It shows recognitional access to Halima’s emotional state.

Halima’s response of “You see what I am up against? Beauty, manners and I tell you brains” forms a multi-clausal TCU, signalling emotional intensity and insecurity.
The drift from beauty, manners and brains is a crescendo revealing her rising anxiety.

Later TCUs such as “Diploma” and “Food Nutrition” are clipped, economical, and delivered with ironic undertones a typical CA indicator of discomfort.

Thus, the TCUs vary in complexity as the characters move from polite public talk (with Rabi present) to intimate confidential talk (after she leaves).

2. Turn Relevance Places (TRPs)

TRPs emerge at natural syntactic completions where Safia and Halima take orderly turns, but the timing shifts dramatically after Rabi exits.

When Rabi is present, TRPs are respected. Halima gives a full turn, and no one interrupts signalling face management and politeness norms.

After the door closes, TRPs become quicker and less formally observed. Safia enters abruptly at the TRP with “You don’t mean it?” showing entitlement to probe.

Halima’s rising insecurity produces extended turns, but Safia repeatedly enters at TRPs to steer the discussion:
“So?”, “Look!”, “Is she educated?”
Each inserts a prompt at a TRP to push Halima into deeper disclosure.

This alternation demonstrates how TRPs regulate the shift from public to confidential sequence.

3. Adjacency Pairs

Several adjacency pairs structure the extract:

a. Directive and Compliance

“You can place the tray…” silent compliance by Rabi
this establishes hierarchy.

b. Assessment and Second Assessment

Halima: “Beauty, manners and… brains.”

Safia: “So?” (Challenge assessment)
This pair escalates the discussion of insecurity.

c. Question and Answer

Safia: “Is she educated?”

Halima: “Very educated.”

Safia: “Just how educated is very?”

Halima: “Diploma.”
These adjacency chains build the tension around threat perception.

d. Question and Evaluative Reaction

Halima: “Food Nutrition.”

Safia: “Wa a a oh!!?”
This final pair displays surprise and indirectly validates Halima’s fear.

The adjacency pairs progressively reveal Halima’s insecurity while maintaining Safia’s supportive but interrogative stance.

4. Preference Organisation

In CA, preferred responses are structurally simple and affiliative; dispreferred responses are delayed, marked, or evasive.

Safia’s “Look! There is no ground for competition…” is a preferred, supportive response, intended to soothe Halima’s insecurity.

Yet Halima gives a dispreferred response resistant, minimal, and ironic:
“Very educated.” raises eyebrows and twists her lips
Her body language marks the response as misaligned with the preferred affiliative path.

Safia’s later “She may turn out to be a huge asset” is another preferred line, but Halima again subverts it, showing deeper fear.

This misalignment between preference structures and actual responses reveals emotional conflict.

5. Turn-Eliciting Signals

Safia repeatedly uses interrogatives, eyebrow raises, and minimal prompts to elicit more confidential talk:

“So?”

“Is she educated?”

“Just how educated is very?”

Nonverbal cue: “Safia looked at her knowingly.”

These signals show Safia taking the role of an active confidante, encouraging Halima to elaborate her insecurity about Rabi.

6. Overlapping Talk

Although not explicitly narrated, the pace of the dialogue suggests near-overlaps:

Safia’s quick interjections “So?”, “Look!”, “Who can compete with that?” are typical forms of conversational overlap meant to offer assessment and maintain emotional solidarity.

Halima’s ironic nonverbal acts (eyebrow raises, lip twisting) also function as overlapping embodied actions that comment on her own spoken words.

The implied overlaps help display heightened emotional involvement.

7. Repair Mechanisms

Repair is subtle but meaningful:

Safia’s “Just how educated is very?” is a repair initiation, seeking clarification after Halima’s vague term “very educated”.

Halima repairs with the more precise but intentionally minimal “Diploma.”

Safia repairs once more by specifying domain: “In what? Cooking?”

Halima counters with the factual “Food Nutrition.”

These repair sequences reveal the sensitive, confidential nature of the conversation: Safia repairs to understand; Halima repairs reluctantly, trying not to appear threatened but inevitably exposing insecurity.

8. Opening and Closing

Opening

The conversation opens with institutional talk, Halima giving a directive to Rabi.
This controlled, formal opening masks the tension between Halima and Safia.

Shift to Confidential Opening

When the door closes, Safia’s abrupt “You don’t mean it?” marks the true opening of confidential talk. The physical exit of Rabi functions as a boundary between public and private spheres.

Closing 

The extract closes with an expressive exclamation:

Safia: “Wa a a oh!!?”

This works as a closing third in adjacency structure, an affective summation that closes the sequence of disclosures. It ends on incredulity, reinforcing Halima’s insecurity and the seriousness of the perceived threat.

Through TCUs, adjacency structures, repairs, and preference organisation, the conversation dramatizes Halima’s insecurity about Rabi whose beauty, manners, and education represent a perceived threat to her domestic stability. The shift from public to private talk is mediated through turn-taking structures: once Rabi leaves, TRPs shorten, questions become direct, and Safia actively elicits confidential talk. Emotional insecurity is revealed through minimal, ironic TCUs and dispreferred responses that resist Safia’s comforting assurances. Thus, using the tenets of Sacks, Schegloff and Jefferson (1974), the extract becomes a clear case of how ordinary conversation reveals hidden power struggles, fears, and female solidarity within intimate domestic settings.

Findings

The interaction between Safia and Halima unfolds as a confidential exchange in which insecurity, emotional reassurance, and subtle negotiation of domestic power are collaboratively produced through the organization of talk. What emerges from the analysis is that the women’s conversation is shaped not only by what they say but by how they manage turns, invitations to speak, and the delicate timing of disclosures. As soon as Rabi leaves the room, the structure of the conversation shifts: her physical absence creates the privacy necessary for Halima to voice vulnerabilities she withholds in her presence. The door closing serves as a conversational boundary, and this transition triggers Safia’s immediate, emotionally charged turn, “You don’t mean it?” it’s a turn that opens the confidential phase of the talk and demonstrates how turn relevance places can signal shifts in interactional footing.

The conversation progresses through closely linked adjacency pairs that reveal Halima’s internal struggle. Safia’s probing questions about Rabi’s character, manners, and education elicit increasingly strained responses from Halima. Her utterances: short, hesitant, and sometimes emotionally loaded, display a form of unspoken self-comparison. Safia’s questions function as turn-eliciting cues that draw Halima into deeper disclosure. Rather than offering long explanations, Halima relies on minimal and ironic responses, such as “Very educated,” accompanied by expressive nonverbal cues. These turns show that Halima is not merely giving information; she is negotiating face and revealing feelings of inadequacy.

Safia attempts to frame the interaction through supportive, preferred responses, insisting that there is “no ground for competition” and encouraging Halima to focus on her role as the first wife. However, Halima’s replies often take the form of dispreferred responses marked by irony, delay, or emotional resistance. Her inability to align immediately with Safia’s comforting stance illustrates the depth of her insecurity. This emotional misalignment becomes visible in the turn-taking structure: Safia pushes reassurance, while Halima retreats into guarded admissions, creating a subtle tension within the supportive friendship.

Repair sequences further show how sensitive the topic is. When Safia asks, “Just how educated is very?”, the sequence that follows demonstrates the collaborative nature of discovering information that heightens emotional stakes. Halima’s replies grow shorter and more reluctant, culminating in the revelation that Rabi holds a diploma in Food Nutrition. Safia’s final exclamation, “Wa a a oh!!?”, not only closes the sequence but signals the emotional weight of the information. Safia’s exaggerated response also signals alignment her shock mirrors Halima’s concealed fear and validates her insecurities.

Throughout the conversation, the organization of turns reveals how solidarity is reaffirmed in moments of vulnerability. Despite the underlying tension, Safia remains a stabilizing presence, using questions, repetition, and evaluative statements to guide Halima through her confession. The interaction ends with a shared understanding reinforced by emotional resonance. Rather than resolving all insecurity, the exchange reinforces the bond between the two women as they collectively navigate the implications of a new presence in Halima’s domestic space.

 Conclusion

The interaction between Safia and Halima illustrates how insecurity and reassurance are not merely emotional states but conversationally constructed realities. Through the organization of turn-taking, the sequencing of adjacency pairs, and the subtle interplay of preferred and dispreferred responses, the two women collaboratively navigate a moment of heightened emotional vulnerability. Halima’s insecurity surfaces through hesitant turns, ironic phrasing, and embodied gestures that fill the gaps left by her minimal verbal disclosures, while Safia positions herself as a stabilizing interlocutor who uses questions, evaluative statements, and supportive prompts to guide the conversation toward reassurance. The confidential nature of the exchange made possible only after Rabi exits the interactional space reinforces how privacy enables the articulation of deeper concerns that would otherwise remain suppressed. Ultimately, the conversation shows that emotional negotiations within domestic and social contexts are deeply embedded in the structure of talk itself. By analyzing the micro-level organization of their dialogue, it becomes clear that the women enact solidarity, manage hierarchy, and co-construct mutual understanding through linguistic choices and interactional timing. The exchange therefore highlights the value of conversational analysis in revealing how speakers use ordinary talk to manage fears, maintain relationships, and restore emotional equilibrium in culturally textured settings.

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