Cite this article as: Salihu M. (2025). Comprehending Audience Motivations and Gratifications for Sharing Disinformation on Social Media in North West Nigeria. Zamfara International Journal of Humanities,3(3), 80-96. www.doi.org/10.36349/zamijoh.2025.v03i03.010
COMPREHENDING AUDIENCE MOTIVATIONS AND GRATIFICATIONS FOR
SHARING DISINFORMATION ON SOCIAL MEDIA IN NORTH WEST NIGERIA
Murtala Salihu
Department of Mass Communication
Zamfara State University Talata Mafara
Abstract: This study was
anchored on three objectives: (i) to examine how social media users succeed in
disseminating disinformation in North West Nigeria; (ii) to evaluate the
motivations of spreading disinformation by the social media users in North West
Nigeria; and (iii) to ascertain the gratifications derived by the social media
users from spreading disinformation in North West Nigeria. To this end, a
qualitative methodology was employed to collect data through focus group
discussions (FGD). The sample was purposively chosen from professional
journalists located in Sokoto, Kebbi and Zamfara states. A total of 18
participants engaged in the discussion, organized into three groups of 6
professional journalists from each state. Each group consisted of 3 representatives
from print media and 3 from broadcast media houses. Findings of this study
uncovered some reasons why disinformation has become a present day phenomenon
in North West Nigeria. Politics is one of the major reasons because politicians
have misused social media to promote political agenda by hiring youths to
defame the opposition party or to gain popularity from the voters. Sadly, many
of these energetic youths often lack the proper education or maturity necessary
to critically evaluate information and consider it thoughtfully before sharing
it with others. As such, this study recommends for awareness campaigns through
workshops and conferences that promote responsible social media usage. These
campaigns should emphasize the importance of verifying information before
sharing and the potential consequences of spreading disinformation.
Keywords:
Fake news, Disinformation, Social media, Motivations, Gratifications
Introduction
Over the years, social
media has made people more connected than ever because
of the speed at which information travels. Hence, the world has turned in to a global
village as predicted by Marshal Mcluhan in 1960s, that whatever happens even in
the farthest part of the world becomes known to all everywhere and at the same
time regardless of geographical boundaries. This new information age has
certainly “created a virtual surrounding with loads of information, a large
part of which is reliable with the more significant chunk unverifiable. Thus,
discerning truth from hear-say has become an enormous task” (Wilson & Umar,
2019. P.2). Certainly, Lies and spreading of false information are as old as
human existence in the world, but have never been possible to be spread so
easily in the past than presently through social media platforms.
This has given rise to the proliferation of
disinformation circulation via different social media platforms, which many
countries of the world are now battling to contain. Although social media platforms do not originate content
per se, yet this study believes that they play a significant role in creating,
transmitting and amplifying such contents generated by others. Corroborating
this viewpoint, The UK Parliament (2018) posits that the proliferation of
disinformation is not a recent occurrence; nonetheless the advent of the online
environment has facilitated its exponential growth in terms of scope, quantity
and dissemination.
In Nigeria, disinformation
sharing is not a new phenomenon. In 2002, there was a rapid dissemination of a
false story in North West Nigeria, alleging that the administration of polio
vaccine was linked to infertility and was a component of a larger scheme
adopted by the western world aimed at reducing the population of the Muslims in
the area. Due to that reportage, a significant number of individuals and
prominent figures were persuaded by the falsehood, leading them to participate
in the boycott of the polio vaccine initiative. Ozohu-Suleiman (2014) affirmed
that the governments of Zamfara, Kaduna, Bauchi, Kano and Niger states abruptly
suspended the polio immunisation programmes in their respective states.
Consequently, there was a notable increase in the incidence of polio cases in
those states.
In 2017, a grand moment of
confusion ensued in Nigeria emanating from a disinformation circulation that
President Muhammadu Buhari had died during his medical check in London and that
he had been replaced by a clone, Jubril from Sudan. According to Okoro and
Emmanuel (2019), the President was actually ill but taken to the United Kingdom
using sloppy and clandestine arrangements that caused widespread concerns among
Nigerians. This situation encouraged people to peddle his rumoured death in
social media because there were insufficient facts from the presidential aides
as to whether the president was alive or dead. As such, the “supposed death of
President Muhammadu Buhari in contrast spread like wildfire on Twitter,
Facebook and WhatsApp, so much so that he had to address the claim at a news
conference” (Wisdom, Aduke & Adekunle, 2019. p. 5). But sadly, even after
severally refuting such false stories, their circulation still prevail in the
internet for a very long time.
Similarly, in the year 2019, a video
clip emerged on social media showing how Hausa farmers
from the Northern Nigeria were treating their beans with pesticide before being
transported to the South Eastern part of the country. The aim was to preserve
the produce from pests such as weevils before embarking on a long journey to
the South. However, interpretations from mischief-makers in the social media
claimed that the farmers were sprinkling poison, not pesticide in order to kill
innocent Igbos after consuming the beans. According to Hassan and Hitchen (2020),
any typical person who does not care to make enquiries or even verify the news
would believe this version of the story and share it with others who are also
likely to believe it and this can escalate clashes between Hausas and Igbos.
The recent unrest in Kaduna
metropolis and Kasuwan Magani as narrated by Ibrahim and Garba (2019) was
largely caused by disinformation. Following rumours circulated on social media
that the abducted Chief of Agara in Kaduna South had been assassinated. As
such, 22 people were killed in reprisal between Muslims and Christians within
some hours after circulating the story. The story circulated was that the then
Governor El-Rufa'i of Kaduna state summoned the chief to a meeting and told him
that his chiefdom would be converted to an emirate (a Muslims chieftaincy
title). When the chief objected to this decision, the governor pledged to deal
with him. Afterwards, the governor was suspected of arranging the abduction of
the chief while he was returning to Kachia. This was what sparked the crises,
which in the end was found to be false.
Elsewhere in Sokoto state,
the killing of Deborah Samuel, a Christian student in the Northern Nigerian
city of Sokoto on Thursday 12/05/2022 for alleged blasphemy led to the
proliferation of disinformation. Soon after the incidence, a war of words
erupted on Twitter and Facebook between some Muslims and Christians in the
country, with each side accusing the other of intolerance and extremism. Two
days after the killing, a peaceful protest in Sokoto turned violent, with
demands for the release of the suspected killers of Ms Samuel. Numerous
fabricated images, videos, and posts have been disseminated by social media
users with the intent to provoke violence and exacerbate divisions within the
nation. Many of those fake stories were accompanied by comments and hate
speeches on the needs to divide Nigeria between the predominantly Muslims’
north and Christians’ south. The likelihood for this
sort of interethnic discord driven in part by disinformation, varies on a
state-by-state or community-by community basis with a view to intensifying the long
existing regional and religious crisis in the country.
Away from security and inter-tribal conflicts matters,
another disinformation on social media emerged recently which accused the
Zamfara state Governor, Dauda Lawal of spending 400 Million Naira for the
furniture in his house barely six months after assumption of office as the
governor. The news this time around originated from a popular online news
website, Sahara Reporters, which commands huge readership and followership in
the country. However, the governor's spokesperson, Sulaiman Bala Idris stated that
mischief-makers concocted the report in order to distract the state
administration. This story is worrisome considering the fact that it emanated
from a well-known online news website, Sahara Reporters that specializes in
investigative reporting and breaking news stories in Nigeria. While breaking news
sounds like a good idea, yet, the implication is that Sahara Reporters
sometimes sacrifice accuracy and authenticity of a news story in achieving
quick reporting (Salihu, 2016).
The list of disinformation being in circulation on social
media in North West Nigeria is endless as different occurrences keep emerging.
Certainly, the purveyors of previously mentioned examples of disinformation are
doing so because of some reasons and motivations. Thus, due to the grievous
implications of disinformation circulation in Nigeria, the Federal Government
has since launched campaign against fake news and hate speeches as championed
by the then Minster of Information and Culture, Alhaji Lai Mohammed. The
essence of the campaign as buttressed by Afemfuna, Macben, Akeem and Daniel
(2019) is to raise awareness among all Nigerians regarding the threats that
fake news poses to the peace, security and overall unity of Nigeria.
Furthermore, the bill emphasises that every Nigerian has a responsibility to
play in combating the proliferation of false information on social media.
The foregoing discussions
provided concrete evidences about proliferation of disinformation on social
media in North West Nigerian context. Therefore, in order to mitigate the
spread of disinformation and fake news in general, it is imperative to acquire
an understanding of their creation and dissemination processes, as well as the
underlying motivations and gratifications associated with their circulation.
This is because, disinformation cannot be stopped unless we understand how and
why it is created and disseminated. To this end, understanding the factors that
motivate people to spread disinformation and the subsequent gratifications
derived by the purveyors from its circulation on social media in North West
Nigeria; serves as a reason for the conduct of this study.
Statement of the problem
Despite the positive
contributions of social media towards information dissemination, the worry of
this study stemmed from the negative roles of social media platforms in Nigeria
through dissemination of disinformation. This has resulted in to aggravating
farmers/herders clashes, religious intolerance, communal clashes (Okworie,
2020), social unrest (Edwin & Yalmi, 2019; Okoro et al. 2018), electoral
offences, hate speeches, violence (Ojebode, 2018) and recently invasion in to
privacy of the people (Salihu & Gusau, 2021).
While providing
a platform for people to broadcast anything, social media is gradually eroding
the traditional gatekeeping and norm-preserving role of conventional media.
Nowadays, the media gates that were previously manned by professionals have
been replaced with a public space without guards (Okoro & Emmanuel, 2019).
This situation necessitates the emergence of what European Parliament (2021)
refers to as more severe ‘digital violence’ which means the use of mobile
phones, computers, video cameras, and other electronic devices with the intent
to intimidate, insult, humiliate, or otherwise harm another person. In recent years, there has
been a noticeable increase in the sharing of disinformation among social media
users in Sokoto, Kebbi and Zamfara state. This trend mirrors a global
phenomenon where individuals, particularly young adults, are frequently exposed
to and often share disinformation on social media. A study by Guess, Nyhan, and
Reifler (2019) found that younger adults are particularly susceptible to
sharing disinformation due to their high social media engagement and lower
levels of media literacy.
The implications of
disinformation sharing are multifaceted and profound. At the societal level,
the spread can exacerbate social divisions, fuel conflicts, and undermine
public trust in legitimate news sources. In order to address these numerous
problems of disinformation, this study sets out to specifically focus on
Sokoto, Kebbi and Zamfara states in North West Nigeria to provide another view
of understanding what motivate individuals to disseminate disinformation on
social media. This is with the hope that it bridges the gap of the limited
literature on disinformation sharing habits and motivations in Nigerian
context.
Objectives of the study
The
objectives of this study are stated hereunder:
i.
To examine how social media users succeed in
disseminating disinformation in North West Nigeria.
ii.
To evaluate the motivations of spreading
disinformation by the social media users in North West Nigeria.
iii.
To ascertain the gratifications derived by
the social media users from spreading disinformation in North West Nigeria.
Literature review
Conceptual dilemma in defining fake news
Being it as a new emerging
field of research study, fake news proliferates with different definitions.
However, scholars have attempted to define the concept by taking in to
cognisance of its purpose and formulation as well as it is relative circulation
mostly on social media platforms. To this end, after carefully examining many literatures on fake news, this study notices a clear
picture of conceptual dilemma due to different terms used by academics,
journalists and policymakers to describe various aspects of fake news
phenomenon.
For instance, Duffy, Tandoc
and Ling (2019) described it as concocted information, Egelhofer and Lecheler
(2019) pseudojournalistic disinformation, Gelfert (2018) misleading claims, Glenski, Weninger and Volkova, (2018) deceptive news,
McGonale (2017) fabricated information, Ilahi (2019) hoax news, Chakraborty
(2017) Clickbait, Afemfuna et al (2018) sensational news stories, Alcott and
Gentzkow (2017) misleading news articles, Collins Dictionary (2017) false
information, Lewandowsky (2021) disinformation, Jerit and Zhao (2020)
misinformation, European Parliament (2021) propaganda, Tolosana (2020)
deepfakes, Okoro and Emmanuel (2019) manufactured deceitful information, Kovic
(2018) non-journalistic material, and Chang, Mukherjee and Coppel, (2021)
questionable content. The foregoing provides an insight in to how the
definition of fake news was contested among journalists, scholars and policy
makers.
Therefore, in order to mitigate this fragmentation and
comprehend various intricacies of the fake news phenomenon, some “scholars now
discourage the use of fake news, [and] that may be one of the reasons for the
decline in the use of the concept. In 2019 for instance, about 2,700 articles
published on Goggle Scholar used fake news in their titles but the number
dropped to 1,860 as at Nov. 2021, while the use of misinformation in titles
rises from 514 in 2019 to 1,150 as of Nov. 2021” (Nasidi, 2021, P.6). Furthermore,
there is also a growing consensus among various stakeholders to eschew the
usage of the phrase 'fake news' and instead adopt the term 'disinformation' to
characterize what is commonly recognised as the deliberate production and
dissemination of false or misleading information with the purpose to inflict
harm on others or for financial gains (European Parliament, 2019).
In a similar vein, the UK Parliament Digital, Culture,
Media and Sport Committee of the House of Commons recommended to the British
government that it refrains from using the term "fake news," and
instead put forward an agreed definition of the words
"misinformation" and "disinformation". According to the
committee, “the term ‘fake news’ is
bandied around with no clear idea of what it means or agreed definition. The
term has taken on a variety of meanings, including a description of any
statement that is not liked or agreed with by the reader”. (UK parliament Digital,
Culture, Media, and Sport Committee 2018, p.2). This recommendation was
contained in the committee’s fifth Special Report on disinformation and fake
news to the British Government covering a session of 2017-2019.
Congruent with the position of UK Parliament, in a
special report on fake news and disinformation by the independent High-Level
Group of Experts (HLEG) established by the European Commission, the term “fake
news was deliberately avoided because it cannot adequately capture the
complexity of disinformation in the modern society” (Okoro & Emmanuel 2019,
p. 8). HLEG therefore conceives fake news as a form of disinformation which
includes “false, inaccurate, or misleading information designed, presented and
promoted to intentionally cause public harm or for profit” (EU 2018, 11). In
this definition, HELEG very slightly used fake news almost synonymous with
disinformation.
Reiterating this viewpoint, other authors like Wardle and
Derakhshan (2017), in one of the most influential texts on disinformation,
rejected the use of “fake news” for two reasons. First, because this term is
inadequate to describe the complex phenomenon of “information pollution” and
second, because politicians
and other powerful actors around the world have since found solace in
characterizing any media coverage they do not like as fake news. To this end,
Wardle (2017) emphasised the role of intention in defining fake news by
positioning it within the larger context of misinformation and disinformation.
Therefore, in an attempt to resolve this conceptual
dilemma, Scholars like Ireton and Posetti (2019), Nasidi 2021, Ohaja and
Okujeni (2022), Pate,
Gambo and Ibrahim (2019), Shu, Wang,
Lee, and Liu, (2020) offered three distinct categories of
fake news typology that comprise disinformation, misinformation, and
mal-information. Disinformation refers to intentionally fabricated information
with the purpose of causing harm to individuals, social groups, organisations,
or countries. Misinformation, on the other hand, encompasses false information
that is not intended to cause harm. Lastly, malinformation refers to factually
accurate information that is strategically employed to inflict harm upon
individuals, social groups, organisations, or countries.
Wardle, (2018) as cited by Nasidi (2021, p. 9) defined
disinformation “as false information that is deliberately created or
disseminated with the express purpose to cause harm. Producers of
disinformation typically have political, financial, psychological, or social
motivations”. Nasidi further avers that disinformation refers to the deliberate
dissemination of false or misleading information with the intention to hurt
people physically or mentally. It is a common practice for governments to
provide misleading information to both its population in order to further
national interests or partisan political agendas.
From the afore-mentioned
definitions, the basic deducible features in defining disinformation by
scholars are the fallaciousness of information and the deliberate intention to
mislead the audience. Building on these previous definitions, this study concludes
that disinformation is intentional generation and dissemination of fabricated
information in order to deceive and mislead recipients, with potential
motivations including inflicting harm, pursuing political objectives, or
attaining personal or financial benefits. More so, disinformation occasionally
is presented in a form of textual, graphical or visual contents by adopting
journalistic modes of presentation which is expected to be regarded as the
truth. Therefore, this study use the term disinformation to designate fake news
contents published deliberately with evil motive in order to cause harm.
Empirical review
Ohaja and Okujeni (2022)
conducted a study entitled ‘Disinformation, ethics and reality: Appraisal of
the duties and functions of press secretaries in Nigeria’. The objective of the
research was to ascertain whether press secretaries in Nigeria comply with
ethical stipulations, specifically with regard to the dissemination of truth as
opposed to disinformation. The authors utilised a survey design by employing a
purposive sampling technique to select 187 lecturers from five universities in
Abuja and its surrounding areas. The primary data collection instrument
utilised in their research was a questionnaire. The results indicated among
other things that majority of the respondents believe press secretaries engage
in disinformation and prioritise the economic benefit of their principals over
the public interest. The study suggests that the Nigeria Union of Journalists
(NUJ) and Nigeria Institute of Public Relations (NIPR) should regularly conduct
training sessions to remind their members of their job responsibilities and
ethical standards. The study also recommends that members who work as press
secretaries and violate these standards should be penalised instead of being
rewarded for hobnobbing with those in the corridors of power.
The European Parliament
conducted another investigation in 2021 regarding the impact of disinformation
on democratic processes and human rights in the world. The report examines
strategies for the European Union (EU) to enhance its capacity in addressing
global disinformation while safeguarding human rights. The study focuses
specifically on recent and ongoing EU initiatives to address disinformation in
third world countries. The research technique involved doing a thorough
evaluation of current literature on disinformation, human rights, and
democracy. The review was based on four categories of sources: official
documents, communication from stakeholders, scholarly literature, and press
articles. The study found that diverse levels of response are required to
effectively combat disinformation which include corporate commitments, formal
legal measures and regulations, and civil society action. Similarly, the study
found that the legislative and executive branches in numerous nations have
taken action to regulate the dissemination of disinformation. The study
presents recommendations on how the European Union can harmonise its global
human rights and democracy policies with counter-disinformation efforts.
Okoro and Emmanuel (2019)
conducted another study entitled “Beyond misinformation: Survival alternatives
for Nigerian media in the “post-truth” era”. To achieve this, the study
investigated the perceptions of journalists and media users in Nigeria regarding
the post-truth era and explores strategies to enhance the democratic function
of media in a time when the public is increasingly rising against facts and
truth. The study utilised a qualitative research methodology, employing
data-source triangulation to enhance the comprehension of the investigation.
The data collection process involved conducting interviews and making direct
observations. Additionally, secondary data was obtained from relevant
literature, reports, and periodicals. Based on the foregoing, 20 people were
purposefully selected and interviewed, with 10 from the media practitioners and
the remaining 10 from media audience communities. University lecturers and
students dominated media user samples. Finding of their study reveal that the
exponential growth of online information platforms has exacerbated the
prevalence and impact of misinformation, as its dissemination is now more rapid
and extensive. The study suggests that it is the duty of Nigerian media and
professional journalists to combat this hydra-headed phenomenon that is
progressively eroding information structures. The media's struggle against
misinformation is not only crucial for the advancement of democracy, but also
for its own survival.
Furthermore, scholars like Apuke, Omar, Tunca and Gever
(2022) in another separate study employed a modeling approach to analyze the
factors that promote the spread of false information among individuals who use
social media platforms by specifically focusing on users from Nigeria. The
authors employed a descriptive survey research methodology to identify the
elements linked to the dissemination of fake news among social media users in
Nigeria. An online survey using Survey Monkey was utilised to gather data from
participants. The data was retrieved over the period from October 2021 to
December 2021. The data was collected from 385 social media users who were 18
years old or older by utilising the respondents-driven sampling (RDS) chain
referrals technique.
According to the findings
of the study, it appears that Nigerian social media users obtain information
from their peers and families, which contribute to the spread of
misinformation. Furthermore, the intensity of social media usage was identified
as the second most reliable predictor of false information dissemination. This
implies that increased reliance on and utilisation of social media platforms
are linked to the dissemination of fake news. In order to combat
misinformation dissemination, the authors suggested that individuals who
regularly access news through social media platforms ought to exercise greater
caution regarding the content they seek and disseminate, given that these
platforms have become fertile ground for various types of misinformation.
Theoretical framework
This study was anchored on
Uses and Gratification Theory (UGT). The theory was propounded by Elihu Katz,
Jay Blumler and Michael Gurevitch in the year 1970s. The major assumption of
this theory is that individuals utilise media in order to derive personal
gratifications and fulfill their needs. As noted by Rossi (2002), the UGT
assumes that the audience is an active participant who proactively pursues
particular media and content in order to attain specific gratifications that
fulfill their individual needs. In other words, the theory holds the views that
audience members are not passive recipients of media messages, akin to empty
vessels waiting to be filled with meaningless information. On the contrary, the
audience possesses significant influence in their choices, reception,
interpretation, and integration of media messages into their personal lives.
Today, the emergence of the
internet and its subsequent integration with social media platforms has
expanded the scope and applicability of the uses and gratifications theory.
Given the proliferation of media platforms and content offered by both traditional
and new media, this theory is regarded as one of the most suitable for
examining the factors influencing audience preferences regarding exposure to
diverse media channels. Specifically, what causes individuals to have a
preference for certain media content while having a negative inclination
towards others? The theory places emphasis on the choices of audiences in
determining which media they prefer over others by taking into consideration
the diverse pleasures derived from the media that cater for their specific
social and psychological needs (Severin & Tankard, 1997).
Scholars such as Asemah,
Nwammuo, and Nkwam-Uwaoma, (2022) support adoption of UGT- for evolving studies
because it offers an analytical framework that elucidates the motivations
behind consumer engagement with media. Hence, this theory has application across
diverse research domains, particularly in studies pertaining to media
utilisation and adoption. For instance, it can be employed to examine the uses
and gratifications of social media among young individuals. Therefore, the
proliferation of disinformation on social media has consequently prompted an
expanding collection of researches like this one that employs Uses and
Gratification Theory.
Research methodology
In
this study, qualitative research method was used to generate data using focus
group discussion (FGD). Focus group discussion method is applauded and widely
used in recent times mainly because it offers the opportunity to interview
several respondents systematically and simultaneously (Babbie, 2011). It also
provides information about a range of ideas and feelings that individuals have
on certain issues, as well as illuminating the differences in perspectives
between groups of individuals (Rabiee, 2004).
Normally, focus groups
consist of six to ten persons who, with the guidance of a moderator take part
in a question-and-answer sessions. However, Krueger (1994) recommends that a
focus group should consist of not more than seven participants when the issue
at hand is complex. By adhering to Krueger’s recommendation, the sample of this
study was purposively selected from professional journalists in Sokoto, Kebbi
and Zamfara states. The rationale behind basing this sample selection on
professional journalists in these states is because of their presumed
familiarity with the proliferation of disinformation through social media.
Furthermore, as experts in media, they may possess a deep understanding of
ethical principles and are adept at proposing some strategies to curtail the
spreading it, given the potential threat disinformation poses to the national
unity of Nigeria.
To
this end, a total of 18 participants engaged in the discussion, organized into
three groups of 6 professional journalists from each state. Each group
consisted of 3 representatives from print media and 3 from broadcast media
houses. In qualitative studies, there is a lack of scientifically proven
guidelines for determining sample size. Scholars such as Patton (1987, p. 184)
maintains that “there are no rules for sample size in qualitative inquiry.
Sample size depends on what you want to know, the purpose of the inquiry,
what’s at stake, what will be useful, what will have credibility, and what can
be done with available time and resources”. Thus, the credibility,
significance, and knowledge derived from qualitative research are mostly
influenced by the depth of information included within the chosen case study as
well as the observational and analytical skills of the researcher, rather than
the size of the sample (Patton, 1990).
Altogether, the FGD took
place face to face using 3 sessions with the participants in the capital cities
of Sokoto, (Sokoto state), Birnin Kebbi, (Kebbi state) and Gusau, (Zamfara
state). The FGD took place in 3 days. 1 day session in each state between 5th
-7th August 2024. Discussions lasted for 3 hours 30 minutes, 1 hour 10 minutes
in each state and covered the following general topics: social media use habit,
the prevalence of disinformation on social media, factors that motivate people
to share disinformation in their respective states, gratification obtained from
sharing disinformation and possible solutions to existing problems of sharing
disinformation.
During
the conduct of FGD sessions, recordings were done using digital tape recorder.
Afterwards, the recordings were transcribed and coded in different themes
according to responses obtained from each respondent. The transcription
provided a way to examine similar perceptions and themes that are relative to
each respondent. On the other hand, the analysis of the data was conducted at
two distinct levels. The first stage of analysis involves examining the data at
a manifest level. This is providing a descriptive account of the data, without
making any interpretations or assumptions about it. The focus is solely on what
was explicitly stated, documented, or witnessed (Hancock, Ockleford, &
Windridge, 2007, p. 24). The second level of analysis pertains to the latent
level which involves an examination of the conceived meaning, interpretations
and implications of the response.
Data presentation and analysis
a. How social media users succeed in
disseminating disinformation
The results of this study
indicates that all of the respondents nowadays frequently visit social media to
obtain information especially Facebook, WhatsApp, Twitter (X) and YouTube.
Similarly, all the respondents acknowledged encountering disinformation on
social media platforms. They also expressed a consensus that social media is
not a credible source of information and as such, they accused it as being an
agent of disseminating disinformation. Below are the views of the respondents:
The rise of social media
increased the proliferation of disinformation, particularly because the
internet has empowered the citizens. Now, virtually everyone is a journalist
due to ownership of smart phones and internet connectivity. People visit the
internet to post whatever that comes their way without any restriction
(Respondent 8).
In addition, the
respondents think that disinformation is disseminated with a view to
discrediting a certain person, a group of people or harming the image of an
institution.
Because some social media
users hate a person, his tribe, religion, political party or business, people
will just go in the social media especially Facebook to create all sort of lies
against him or her. This is too bad. All this happened because no one gate-keeps
what is posted on social media. This is unlike in conventional media where
there are line of editors who verify the authenticity of the story before
publishing (Respondent 2).
Disturbed by the
proliferation of disinformation in North West Nigeria, majority of the
respondents suggested regulating the social media to stop allowing people
posting malicious information. One of the participants attributed lack of
significant action taken by the Nigerian government.
In order to guard against
proliferation of disinformation, any social media user who wishes to open
social media account must come to the Ministry of Information and Culture in
their state to register himself. Yes, let his details, his everything, his picture
and fingerprint and everything be captured. In the event that he or she posts
lies that can cause religious or tribal conflicts in the country, he can easily
be detected and sanctioned. I think that is the best way to handle these
culprits. This will stop them from posting lies against anyone with impunity in
future (Respondent 15).
In contrast, only one of
the respondents antagonised regulating social media. To him, putting a sanction
is tantamount to violating freedom of expression.
Yes, I know in some
countries like China, North Korea, Iran, Syria and so on they regulate social
media. But in Nigeria here, I am not in support of imposing any restriction on
social media use in the country. This is because our politicians can hide behind
it and be arresting the opposition. I am not also in support of anyone to
blackmail people on social media. But the best way is to enlighten the social
media users about the dangers of disseminating disinformation which can set the
country on fire. (Respondent 1).
b.
Motivations
of spreading disinformation by the social media users in North West Nigeria.
Majority
of the respondents opined that mischief making, phenomenon of politics,
unemployment, media illiteracy and youthful exuberance served as great
motivations for spreading disinformation in North West Nigeria. They emphasized
that some of these youth hired by politicians have already built several
hundred networks for their principals to promote political propaganda.
Nowadays, virtually all elected politicians
like governors, senators, Local Government chairmen or councilors, they have
social media aids who trail them everywhere they go. They snap the pictures of
their political godfathers and upload those pictures in the internet
instantaneously. And you know that politicians like publicity. So, today we are
in a political era, where political manipulations exist and a lot of social
media platforms are available for those who are interested in promoting their
candidates, political parties against opponents and so on (Respondent 12).
Lamenting
further on political motivations, another respondent wonders how some
politicians accord high priority to their social media aids in terms of news
coverage and publicity ahead of professional journalists.
Here in Zamfara state, let me tell you the
truth! Many government officials and political leaders are no longer inviting
us being the professional journalists to cover their events. Instead, they are
hiring small boys in the name of social media aids. They buy very fancy and
expensive phones for them as well as put the bill of their internet connection.
These boys do not have any media literacy and as such they will be thinking
that blackmailing political opponents does not have any ethical implication.
This is very sad! (Respondent 18).
Corroborating
the above viewpoint, another respondent said politicians are exploiting youth
because of poverty and lack of employment.
Many factors contribute to the sharing of
disinformation in North West Nigeria. Number one, we have economic factors
because poverty and unemployment lead to the circulation of disinformation. You
see, these youths that are trailing politicians in the name of social media
aids are jobless. So, because of poverty and joblessness they do not have any
option but to blackmail anyone that go contrary to the interest of their ogas
(principals). Sometimes they can go to the extent of using derogatory languages
against their opponents without knowing the implications of what they are doing
due to their youthful exuberance (Respondent 3).
A few
respondents expressed concerns about polarisation of our society as a factor
that motivate sharing of disinformation.
Well, I think, uhh, disinformation is being
spread everywhere in this part of the country, like here in Sokoto state, for
some reasons. One of which is the polarisation of our society. This is because
we are divided in the northern part of the country along tribal, ethnic,
religious and political lines. Therefore, everyone wants to promote or protect
his or her interest religiously, politically, socially, and what have you. They
are using social media like WhatsApp where they can easily share lies to hundreds
of group members at a go. As such, widespread use of aahh, social media itself
where disinformation can spread easily and quickly is now the order of the day
(Respondent 6).
However,
only one of the respondents considers fun and entertainment from the popularity
seekers as a factor that contribute to the sharing of disinformation on social
media.
Yeah, absolutely yes. Some social media users
are after making name. They are just interested in becoming popular, being
recognized by others…..They want to register their presence online so that
people consider them as social media influencers. Therefore, they post one
thing or the other. In fact, some can go extra mile in fabricating a story just
to achieve that goal, which is making a name, to be popular within their peers
or within the society they operate. In addition, some are just after fun and entertainment
to share disinformation. Uhhh, just to make people feel happy, provide a kind
of leisure, so they will just share whatever that comes their way without
trying to understand or even appreciate whether that information is just for
fun or it carries an inflammatory message. So fun and entertainment could also
be a factor or the reason why some people share disinformation especially in
TikTok (Respondent 13).
However,
another respondent raised concern in Kebbi state where mischief-makers are
using the current insecurity to peddle all sort of disinformation in order to
blackmail the government on power.
In some cases, you will see that a security
incident may happen in Argungu Local Government Area about Lakurawa or bandits
attacking a community today. Then this type of people who are using social
media especially Facebook and WhatsApp, they will enter their social media
platform or any platform of their choice. They will photoshop pictures of gory
incidents that happened for instance in Chad or Somalia and say it exactly
happened in Argungu LGA, whereas all those disgusting pictures and videos
emanated from Chad or Somalia. So, that is the problem we are facing in some
North West states. And when politicians see that post, then they will induce
their followers to be inciting bad comments against the government in power in
order to portray it is failure. So, it is unfortunate for the politicians to be
playing politics with the deteriorating security matters in North West Nigeria
(Respondent 4).
c. Gratifications derived by the social media
users from spreading disinformation in North West Nigeria.
The
data generated during the FGD sessions revealed that those responsible for
sharing disinformation derived some
gratifications from doing that. However, respondents’ opinions differs about
nature of gratifications derived ranging from
monetary gains, desire for public fame, fun and entertainment, sponsorship,
political appointments and political partisanship. In the long run, the data
provided an insight in to why some people in Nigeria continue to peddle lies on
social media.
Majority of political leaders and governments
officials in Sokoto state employ social media aids. They put them on a monthly
salary payroll. And the salary they pay them is in most cases higher than what
civil servants are earning. So, because of that monetary gains, these young
boys hired are very much ready to do the bidding of what this politicians want.
There is a popular adage that says ‘he who pay the piper calls the tune’. And
this young boys while in their attempt to impress their political god-fathers,
they may end up blackmailing what other political opponents are doing by
sharing lies against them (Respondent 11).
Corroborating
the above viewpoint, another respondent identified purchasing of handsets, cars
and motorcycles by politicians to their social media aids as another
gratification that can encourage dissemination of disinformation on social
media.
Even apart from monthly salary and other
allowances, the politicians here in Zamfara state usually by expensive
smartphones for their social media users. They also take responsibility of
providing internet connection; they donate cars or motorcycles to them
sometimes. Yes, of course, let me even site an example. These politicians
motivate all these young guys who are just coming up. They can buy a fancy
phone of N300, 000, N500, 000, N600, 000 or 1 million Naira to motivate them.
So from that, if these boys have fancy phones; certainly it will be something
of pride to them even among their peer groups. And one interesting thing to
know is that, these young guys are posting all sort of lies and nonsense about
anybody with impunity because they know that even if they are arrested, their
political god fathers will do everything possible to bail them out (Respondent
15).
Furthermore,
virtually all the respondents identified high status given to social media
handlers of government officials and politicians as a gratifying factor that
may contribute to the sharing of disinformation.
Let me share with you one annoying thing in
Kebbi state. These social media boys of politicians sometimes get information
in advance ahead of professional journalists. Not only that, there were many
instances where social media aids get some important information that even some
commissioners of ministries did not know yet. This is because, these social
media aids are always together with governor or the deputy governor. Sometimes,
government officials have to wait for the arrival of these social media boys before
they can commission any project or start any programme despite the presence of
professional journalists. In short, they are underrating conventional
journalist nowadays. So. This status accorded to them by elected politicians is
gratifying to them also (Respondent 9).
Another
gratification derived by mischief makers from disseminating disinformation
relate to tribalism or religious differences. One respondent ventilated his
opinion about that.
Because of mischief making, some social media
users can create a false video or picture depicting people of different tribe
or different religion that they are the one that do this and that. Some social
media users are technology savvy. As such they can photoshop or edit the voice
of for instance Sokoto state governor and say the governor was the one that do
this. Or to say that it is Izalah or Darika Islamic scholars responsible for
this and that. Until after circulating the doctored video on social media, then
you hear rebuttal from the governor or a particular Islamic scholar, trying to
dissociate self from the video or edited voice recording. Similarly, we see
severally on TikTok how for instance Yorubas are portraying Hausas as poor or
illiterate. Or you see how Yorubas are depicted as gluttony and Igbos as
desperate to make money. This is a type of mischief making from tribal or
religious bigots. They gained gratifications when they see people of different
tribes exchanging verbal missiles in the comment section of their posts
(Respondent 17).
Discussion of findings
One of the most prominent
findings of this study was that all the 18 respondents use social media
regularly, with most spending between 1-3 hours per day on most frequently used
platforms like Facebook, WhatsApp, YouTube and TikTok. The ubiquity of social
media usage among people in North West Nigeria makes these platforms the
primary means through which they encounter disinformation. A recent study has
identified a correlation between the extent of social media usage and the
dissemination of false information (Hou et al., 2020; Huynh, 2020). Previous studies also indicate that many young adults
heavily rely on social media for their daily information intake, often
stumbling upon news incidentally while scrolling through their feeds
(Boczkowski et al., 2017). While social media facilitates easy access to news,
this study argues that it also fosters the rapid spread of disinformation.
Moreover, findings of this study uncovered some reasons
why disinformation has become a present day phenomenon in North West Nigeria.
Politics is one of the major reasons for this. According to Arisanty,
Wiradharma and Fiani (2020). Disinformation is often used to change how people
think, change the outcome of elections, or hurt the reputation of political
opponents. Another
study conducted by Edwin and Yalmi (2019, p.28) revealed that politicians in
Nigeria “have misused WhatsApp for the use of promoting political agenda by
hiring youths to spread their political campaign and fake information to defame
the opposition party or to gain popularity amongst its voters”. These youth
hired by politicians have built several hundred networks for their principals to
promote political propaganda.
Economic reason was also another factor uncovered by this
study that disinformation can be used to make money through clicks or the
spread of sensationalised information. This is in consonance with the views
expressed by Brennen (2020, p. 23) that false information is deliberately
created and disseminated in order to “either influence people's views, push for
a political agenda or cause confusion and can often be a profitable business
for online publishers”. Finding
of this study conforms to another study conducted in the US context where
Rebecca and Alice (2017) identified a variety of motivations for
disinformation, including financial or political interests, the agendas of
state actors, mischief making, disruption, and sometimes the desire for fame.
Finally, findings also
identified lack of job opportunity for the teaming youths as another reason for
the spread of disinformation in the country. This corresponds with the study
conducted by Apuke and Omar (2020, p.323) which “revealed that many who access
smartphones and social media in Nigeria are young and often jobless, giving
them a lot of idle time online. They get a lot of false information and share
it quickly amongst themselves, sometimes without even reading it”.
Unfortunately, many of these energetic youths often lack the proper education
or maturity necessary to critically evaluate information and consider it
thoughtfully before sharing it with others.
Conclusion and Recommendations
This study uncovered that
many people in Nigeria rely on social media for information seeking and
dissemination. Today nobody can gainsay the fact that social media play a significant role in transmitting, organizing, and
amplifying information generated by others. The joy of obtaining information
faster, cheaper, and more frequently through social media platforms has
undoubtedly made it the most popular information channel in modern times.
However, the concerns expressed by this study is that social media has become a
two-edged sword. This is because in one hand, social media is cheap, simple to
use and allows for the rapid distribution of information. On the other hand, it
promotes the rapid dissemination of disinformation, which seriously poses
challenge to the peaceful coexistence of Nigeria as a one country.
This study has contributed
to the body of knowledge by exposing the nature of disinformation, which mimic
genuine news presentation but mischievously presented along ethnic, tribal,
religious and political lines. Hence, findings of this study will help further
discussions and academic debates on whether or not there is need for social
media regulations in Nigeria. Certainly, the truth of the matter remains that
many people have begun to see reasons and wisdom behind enacting such
regulations in order to combat disinformation dissemination in Nigeria. See for
instance (Abati, 2019).
This study also contributed
to the academic discourse regarding the necessity for comprehensive policy
review of Nigerian media environment. To this end, the findings of this study
would help in curbing the negative effect of disinformation on National security,
hate speeches, inter-tribal conflicts, religious violence, and political
tension with a view to suggesting long lasting solutions to the problem. The
Federal Ministry of Information and Culture (FMIC) in particular, could utilise
suggestions in this study as a guide to formulate national action policies on
disinformation sharing in Nigeria.
Theoretically, this study
broadened our understanding of audience motivations and gratifications for
circulating disinformation on social media in Nigeria using the lenses of Uses
and Gratification Theory. This theory was suitable for this study because it
demonstrates its capacity to accommodate evolving technologies like social
media within the realm of mass communication. Originally, this theory was
primarily focused to address researches on conventional media. However, it has
now expanded to encompass investigations pertaining to emerging forms of social
media. Therefore, the proliferation of social media globally has consequently
prompted an expanding collection of researches like this one that employ Uses
and Gratification Theory. Hence, this study contributes to knowledge for theory
development, by adding to the existing scarce literature on disinformation
sharing habit in Nigerian context.
Ultimately, this study
provides a foundation for future research, highlighting the need for continued
efforts to address disinformation in Nigerian context. Therefore, in order to mitigate the spread of
disinformation and fake news in general, it is imperative to acquire more
understanding of their creation and dissemination processes, as well as the
underlying motivations and gratifications associated with their circulation.
Therefore, future researches can work further on this topic by concentrating on
other Nigerian contexts. This
is necessary because addressing the spread of disinformation effectively
requires comprehensive strategies grounded in a deep understanding of the human
behaviours and motivations that drive disinformation sharing.
Arising from the foregoing
therefore, this study recommends for awareness campaigns through workshops and
conferences that promote responsible social media usage. These campaigns should
emphasize the importance of verifying information before sharing and the
potential consequences of spreading disinformation. Policymakers in Nigeria
could consider collaborating with social media companies to promote responsible
information-sharing practices, including fact-checking resources and warning
labels on potentially disinformation content.
Given the role of peer
pressure as a key driver in the spread of disinformation, peer-to-peer
education should be encouraged. To this end, social media influencers could be
mobilised to promote responsible sharing habits and to act as role models for
their peers. By leveraging peer influence, youths can be encouraged to
fact-check information and think critically before sharing it on social media.
Methodologically,
longitudinal studies could be used by future studies in order to offer valuable
insights into how motivations for sharing disinformation evolve over time,
especially in response to major events, such as elections periods in Nigeria or
inter-tribal conflicts. Tracking changes in disinformation sharing behavior
over extended periods could help researchers identify patterns and factors that
either reinforce or reduce the likelihood of disinformation sharing in Nigeria.
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